Privacy Policy

I. Collection and Use of Personal Information

When you use the website, online store, and related services provided by Furnistyle Furniture Co., Ltd., we may request certain personal information from you. Furnistyle Furniture will use and protect your information strictly in accordance with this Privacy Policy.

You are not required to provide all requested information. However, in some cases, if you choose not to provide certain information, we may be unable to provide products, services, or respond to your inquiries promptly.

II. What Personal Information We Collect

When you register an account, purchase products, place orders, contact us, or use related services, we may collect the following information:

• Name
• Contact phone number
• Mailing address
• Email address
• Communication preferences
• Shipping information
• Payment information
• Order history

When you purchase products or send gifts through Furnistyle Furniture, we may collect the recipient's name, address, telephone number, and email address in order to complete delivery, provide after-sales services, and prevent fraudulent activities.

Where required by law, we may request valid government-issued identification documents.

III. How We Use Your Personal Information

Furnistyle Furniture may use your personal information for the following purposes:

1. Processing Orders and Providing Services

Including product purchases, order confirmations, logistics and delivery, after-sales support, and customer service.

2. Identity Verification

We may verify your identity through your email address or phone number to enhance account security.

3. Sending Important Notifications

Including:

• Order status updates
• Shipping notifications
• After-sales service notifications
• System maintenance announcements
• Security alerts

These communications are essential to your relationship with Furnistyle Furniture, and therefore you cannot opt out of receiving them.

4. Product and Service Improvement

We may use relevant information for:

• Data analysis
• Market research
• User experience optimization
• Service improvement

In order to continuously enhance product quality and customer service.

5. Marketing Communications

With your consent, we may send you:

• New product announcements
• Promotional campaigns
• Special offers
• Holiday events

If you do not wish to receive such communications, you may unsubscribe at any time.

IV. Collection and Use of Non-Personal Information

To continuously improve our services, we may collect information that does not directly identify individuals, including:

• Browser type
• Operating system
• Language preferences
• Country and region
• Postal code
• Device information
• Website access records
• Page browsing data
• User behavior data

These data are used to:

• Improve website experience
• Optimize product displays
• Enhance customer service quality
• Conduct market analysis and statistics

Aggregated data will be treated as non-personal information.

V. Cookies and Other Technologies

The Furnistyle Furniture website may use:

• Cookies
• Pixel Tags
• Web Beacons

These technologies help us:

• Understand user browsing habits;
• Analyze website traffic;
• Improve website performance;
• Optimize advertising effectiveness;
• Provide more personalized services.

If local laws regard IP addresses or similar identifiers as personal information, we will protect them accordingly.

VI. Log Information

When you visit the Furnistyle Furniture website, we may automatically collect certain information, including:

• IP address;
• Browser type;
• Access time;
• Operating system;
• Browsing records;
• Referrer URL;
• Date and time information.

These data are used solely for:

• Website operation and management;
• Troubleshooting;
• Security protection;
• Service optimization.

VII. Information Disclosure

We may disclose your personal information under the following circumstances:

1. Legal Requirements

As required by applicable laws, judicial procedures, government authorities, or regulatory agencies.

2. Protection of Legitimate Interests

To protect the legitimate rights and interests of Furnistyle Furniture and its users, enforce relevant terms, and prevent illegal activities or fraud.

3. Corporate Reorganization

In the event of:

• Mergers;
• Acquisitions;
• Reorganizations;
• Asset transfers;

your information may be transferred to the relevant third parties, who will remain bound by this Privacy Policy.

VIII. Protection of Personal Information

Furnistyle Furniture highly values the security of your information.

We implement various security measures, including:

• SSL/TLS encrypted transmission;
• Encrypted data storage;
• Access control mechanisms;
• Secure server protection;
• Regular security inspections;
• Prevention of unauthorized access.

Your account password is stored in encrypted form to ensure account security.